Shipping & Delivery Policy
Delivery Location
At present, Sri Meena Furniture provides delivery services within Coimbatore.
Orders outside our current delivery area may require separate discussion and confirmation with our team.
Delivery Charges
Delivery charges are separate from the product price.
The applicable delivery charges will be communicated to the customer as part of the order and delivery coordination process.
Delivery Coordination
After an order is placed, our team will contact the customer to confirm the order and coordinate the delivery arrangements.
Delivery details will be communicated and followed up through phone calls.
Customers are responsible for providing accurate contact details and delivery addresses.
Delivery Time
Sri Meena Furniture does not provide a fixed or guaranteed delivery timeframe for website orders.
The delivery schedule may depend on factors such as product availability, order processing, preparation, production requirements, delivery arrangements and other circumstances.
Our team will coordinate with the customer regarding the delivery.
Installation and Assembly
Installation and assembly are included where applicable for the purchased furniture.
Our team will coordinate installation arrangements with the customer.
Customers should ensure that the delivery location is ready and reasonably accessible before delivery.
Access to the Delivery Location
Customers are responsible for informing Sri Meena Furniture in advance about any access-related issues that may affect delivery or installation.
This may include:
Narrow entrances
Staircases
Limited lift access
Restricted parking
Building access restrictions
Other site-specific limitations
If access restrictions prevent safe delivery or installation, additional arrangements may be required.
Customer Availability
Customers should ensure that an authorized person is available at the agreed delivery location to receive the product and coordinate installation, where applicable.
If the customer is unavailable or delivery cannot be completed due to circumstances at the delivery location, our team will contact the customer to coordinate another suitable arrangement.
Additional delivery charges may apply where a new delivery attempt is required due to circumstances attributable to the customer.
Inspection Upon Delivery
Customers should inspect their products carefully when they are delivered.
If the product is damaged upon delivery, the customer must:
Take clear photographs and/or video of the damage.
Keep the product in its delivered condition.
Contact Sri Meena Furniture within 6 hours of delivery.
Provide the photographs/video and any other information requested by our team.
Claims that are not reported within the required period may not be eligible for exchange.
Please refer to our Refund & Exchange Policy for complete details.
Delivery of Wrong Product
If the product delivered is different from the product ordered, customers should contact Sri Meena Furniture immediately.
After verification, an exchange may be arranged where applicable.
Delays
Delivery may occasionally be affected by circumstances beyond our reasonable control, including unforeseen logistical issues, weather conditions, transportation issues, local restrictions or other operational circumstances.
Our team will communicate with the customer regarding any significant changes to the delivery arrangement.
Customized Products
Customized furniture is not available for direct purchase through the website.
Customers requiring customized furniture should contact the Sri Meena Furniture team directly to discuss the design, dimensions, specifications, production and delivery arrangements.
Contact Us
For delivery-related questions or assistance, please contact:
Sri Meena Furniture
Phone: 96551 11060
Email: meenafurn@outlook.com